CMMS software and quality management

Choosing a CMMS software has multiple consequences on quality management. Indeed, this is not just a question of tools and techniques. It is also the result of a global mindset and methods that must involve all the company's stakeholders while making their life easier.

That’s why it is important to choose a solution that guarantees global adoption and a constant quality process evolution.


Quality management is based on both major principles and a collective approach within a company.

The 7 principles of quality management

These principles, described in the ISO 9000 norm version 2015, identify good practices that an organization should adopt to improve its performance. They serve as a reference framework for any quality system.

  1. Adopt a customer-centric orientation

  2. Develop leadership skills

  3. Involve staff at all levels

  4. Adopt a process approach to control all activities involved in performance and customer satisfaction

  5. Invest in continuous improvement

  6. Make informed decisions based on evidence

  7. Manage stakeholder relations to generate sustainable performance

The expected benefits of the successful application of these principles are:

  • better profitability;

  • value creation;

  • better stability.

The quality management system

The quality management system, or QMS, is a set of responsibilities, organizational structures, processes and procedures designed to implement and manage quality management. It concerns all employees of a company.

Implementing a QMS requires the use of indicators and tools to carry out corrective actions, the ultimate goal of which is to improve quality.

To do this, having an operational documentation system in which all interventions are recorded is essential. This makes it possible to direct actions towards compliance, to deal with non-conformities and to identify malfunctions. An efficient CMMS software is therefore very useful.

QMS and new technologies

As the company's true backbone covering the entire field of activity, the QMS involves proactive, reactive and curative actions. These are all points that new technologies can revolutionize, by changing the way things are done and transmitted, to make them more intuitive and effective.


Computerized maintenance management is a perfect illustration of the digital challenges for the QMS. Indeed, CMMS software makes it possible to organize and optimize the maintenance of machines and production tools, by establishing routines, schedules and maintenance cycles. In addition, it ensures the safety of the equipment by managing, for example, backup or shutdown protocols in the event of an emergency.

In addition, the use of new technologies makes it possible to optimize the management of QMS. On the one hand, such a solution allows you to centralize and control processes, procedures and operating modes. On the other hand, with the mobile CMMS created by Mobility Work, all stakeholders work on the same versions of documents and can suggest improvements in real-time.

mobile cmms community quality management

Mobility Work comes with several tools to follow tasks and activities performed in your network

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The new digital tools are thus a great opportunity for the quality management system because they revolutionize the way of working and change the methods of knowledge transmission within the company. Thanks to an application like Mobility Work, designed to be easy to use, QMS becomes both easier and more attractive.


In quality management, audits play an essential role, as they make it possible to guarantee the quality of products by obtaining ISO certifications.

Facilitate audits thanks to your software

Internal audits are often stressful for the audited, which does not make it any easier for auditors, who generally suffer from a negative image. However, their objective is to enable all teams to improve, and their results are essential to guarantee the regularity and homogeneity of processes within a plant.

In this context, a maintenance management solution is a major tool to collect, synthesize, analyze and provide the best possible data.

Passing audits thanks to 4.0 solutions

During an audit, you must be able to justify all the interventions carried out in the factory, the condition of the equipment, the management of spare parts, etc. Mobility Work's mobile platform then facilitates this information by aggregating relevant data and providing an overview of key indicators related to asset condition and performance parameters.

Generate data

With such a 4.0 maintenance management platform, you can collect data from sensors installed on the equipment and combine them with pre-existing data to generate complete reports.

Add documents

All your documents can be added to the platform: photos, security procedures, intervention plans, etc. This is to ensure that the procedures have been properly implemented.

Guarantee quality and safety procedures

Thanks to this mobile platform, all interventions are documented in real-time. This makes it possible to check at any time that safety inspections and tests have been carried out on time and that all faulty equipment have been repaired or replaced.

Preventive maintenance for compliance

Mobility Work allows you to implement preventive and predictive maintenance strategies to ensure compliance with regulations in terms of safety and quality.

Facilitate transparency

The history of tasks and interventions carried out or in progress can be consulted very easily in the application. In addition, it allows a detailed analysis of the failure history and, thus, the implementation of improvement strategies.

The archives also allow you to consult all the details concerning each intervention (duration, the operator in charge, linked documents, etc.). During an audit, you can provide a history of your maintenance strategy and justify the factory's compliance with ISO standards.

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