New CMMS Supporting The Cosmetics Industry

The cosmetics industry  plays an important role in the world's economy. Technological innovations, in particular in terms of maintenance management, are essential for this dynamic sector. In this area, the emergence of new CMMS solutions represents a major challenge for all factories producing cosmetics.

cmms cosmetics industry

The convergence of several factors contributes to the following state of affairs: this sector of activity is at the same time very competitive, subject to numerous and strict production standards, very internationally oriented and in perpetual evolution.

This is why any company in the cosmetics industry must constantly remain at the forefront of innovation, in particular for the management of its maintenance. Introducing a modern CMMS solution adapted to the challenges of the sector will allow the company to remain competitive while scrupulously respecting the standards that apply to its production.


The weight of the cosmetics industry around the world

The global cosmetics market was estimated at more than 220 billion EUR in 2019 in net manufacturer prices. Between 2005 and 2019, it only experienced one year of growth of less than 3%. The value of the global market for makeup products alone is expected to increase from 75 to over 100 billion euros between 2019 and 2025.

cmms cosmetics sector

These few figures clearly illustrate the dynamism and strength of the cosmetics sector. It is a very impactful sector for many economies around the world: France is the world leader in cosmetics, with nearly 16 billion EUR of exports in 2019, and 13.3% of global market share in 2018. The sector thus occupies the second national place in terms of trade surplus behind the aeronautical industry.

In 2018, the U.S. was considered the most valuable beauty and personal care market in the world, generating approximately 89.5 billion U.S. dollars in revenue that year.

cmms cosmetics sector

Europe is also at the forefront of this market, and counts several heavyweights: L'Oréal, Unilever, Beiersdorf, etc. According to Cosmetic Europe, 1.8 million European employees worked directly for the sector in 2018.

A national industrial fabric

One of the peculiarities of the French cosmetics industry is to irrigate the entire national industrial fabric. If flagships like L'Oréal, LVMH, Chanel or Guerlain represent the French know-how, it is also carried by a large number of structures. Thus, 82% of companies in the sector are VSEs and SMEs, mainly family owned, and 67% of them are located in the regions. Perfumes, in particular, reflect the excellent reputation of “made in France” in the sector. It generates over 164,000 jobs throughout the country.

The importance of standards in the cosmetics sector

Close to chemicals and pharmaceuticals, the production of cosmetics is subject to particularly strict standards and regulations. For the many VSEs and SMEs in the sector, meeting all the quality, safety and hygiene requirements is not always easy.

To guarantee the health of consumers, they are therefore required to comply with the ISO 22716 standard which describes the required manufacturing practices and covers issues of "the production, control, packaging, storage and transport of cosmetics".

In terms of maintenance, companies wishing to access the North American market must comply with the 21 CFR part 11 standard, issued by the American FDA. This text describes very precisely the rules to be observed for the monitoring, archiving and authentication of documents relating to the maintenance of equipment used in the production of drugs but also cosmetic products.


To meet the normative requirements that weigh on their maintenance management, companies in the cosmetics sector have every interest in turning to the latest technological innovations.

cmms cosmetics sector

The contributions of TPM

Only optimal maintenance management, ensuring that machines and equipment are kept in perfect operating conditions in full compliance with the standards in force, allows the sustainability of a cosmetic products factory. To do this, it is essential to adopt a TPM (Total Productive Maintenance) approach.

The TPM approach was formalized in Japan in the 1970s to develop a preventive and predictive maintenance strategy. It is the result of the reflection and practices of the maintenance teams whose autonomy had been extended with the 5S. It is based on the following 8 pillars:

  • focused improvement
  • autonomous maintenance
  • planned maintenance
  • training and education
  • early equipment management
  • quality integration
  • TPM in administration
  • safety, health and environment

TPM makes it possible to limit as much as possible both machine failures, which often lead to significant financial losses, and compliance of the entire maintenance process with the standards weighing on the cosmetics industry. With the multiplication of these standards, the implementation of the TPM principles has become more and more complex. Fortunately, technological advances have allowed the appearance of a next-gen CMMS, also called 4.0 CMMS.

The next-gen CMMS, a major asset for the cosmetics sector

Choosing a 4.0 CMMS allows any company in the cosmetics industry, including a SME or a VSE, to easily and sustainably adopt a TPM approach for the management of its maintenance. Certain characteristics of a CMMS software such as Mobility Work are particularly useful in this sense.

A 100% mobile CMMS

Accessible from any mobile device (such as a smartphone or tablet), the Mobility Work application allows maintenance operators to enter intervention reports or any other information, but also to consult the maintenance history of machines or any useful document anytime, anywhere. Rigorous compliance with standards is thus greatly facilitated, in particular that of 21 CFR Part 11.

cmms cosmetics sector

Mobility Work CMMS is based on a community of users who exchange and follow their plant’s activity thanks to the newsfeed

Try our maintenance app for free

Easy and secure management of documents and data

Compliance with this standard is also made easier thanks to the possibility for everyone to add and consult documents and data at any time. The application can be configured so that each participant has only access and modification authorizations that correspond to their hierarchical level, in accordance with 21 CFR Part 11.

Traceability, which is also fundamental for compliance with this standard, is reinforced by the use of a mobile, ergonomic and powerful CMMS.

Planned and optimized maintenance

Finally, a new generation CMMS like Mobility Work makes it possible to fully enter the era of predictive maintenance. Indeed, thanks to Big Data, to the anonymous compilation of the data of all users and their analysis, predictive maintenance is changing scale and therefore gains considerably in efficiency and precision.

cmms cosmetics sector

Mobility Work is provided with an analytic tool to help you analyze all your maintenance data and adapt your strategy

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The cosmetics sector is both dynamic, internationally oriented and largely made up of small and medium-sized businesses, that are often family owned. Compliance with standards is therefore crucial but also complex, particularly in terms of maintenance management.

The emergence of a new CMMS such as Mobility Work, which is cheaper, more flexible and easier to use, therefore represents a great opportunity for many SMEs in the sector.

Mobility Work offers you a one-week free trial, in order for you to discover the maintenance application - don't wait any longer!

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