Why maintenance communities rhyme with CMMS 4.0

Maintenance communities are both a concept and a practice that are being developed thanks to certain next-generation CMMS applications. They are a tool at the service of more humane and more efficient industrial maintenance management.

Indeed, at a time when new technologies are taking up more and more space in the world of work in general and in the industrial sector in particular, it is crucial to take into account the human aspect of maintenance and to know how to put these technologies at the service of the people who use them.

Humans, a central player in industrial maintenance

The exponential development of new technologies over the last few decades has allowed considerable gains in productivity, but it has sometimes led to the abandonment of the human factor. However, it remains at the center of any productive organization, and in particular of maintenance management.

Team involvement

This may seem like a no-brainer, but it was long forgotten by the designers of CMMS software : the involvement of teams is essential for the implementation of a new tool and for its real effectiveness.

Indeed, the implementation of a new industrial maintenance solution is a long-term project, which requires a thoughtful change management in order to involve all teams. This new solution must also appear to all, in its practical use, as real progress in order to win their support. Otherwise, the new tools are likely to be little, not used or misused, because they are perceived as unnecessarily imposed.

No CMMS software can replace humans

Moreover, as efficient as it is, none CMMS software cannot be an entirely substitute for humans. Certainly, the installation of sensors, for example, is a valuable aid in the detection and identification of failures and incidents. But the experienced eye of a maintenance operator or machine user is just as valuable in identifying malfunctions and in anticipating them.

Promote communication to improve maintenance

That is why one of the essential functions of everything CMMS software What aims to be efficient is to promote communication, and in particular the feedback and sharing of information. This starts with making all employees aware of the benefits of smooth communication, and includes using relevant tools to meet this objective.

Les maintenance communities represent the best solution to achieve this goal. In fact, they allow for the sharing of information and multidirectional communication, thanks to which each participant can obtain and transmit all the information necessary to carry out his tasks.

Maintenance communities, technology at the service of humans

Thanks to the solution of Community CMMS that Mobility Work offers, maintenance communities allow for the exchange of information between professionals that promotes their performance.

The first community CMMS software

Mobility Work is the first community CMMS application. This means that it integrates, in addition to numerous functionalities, access to a social maintenance network. In particular, it allows all users of the application to follow the news feed of their factory.

Depending on the parameters chosen, this network also takes the form of chat groups or information sharing groups that can, at your choice:

• be internal to the maintenance team, the factory or the industrial group;
• bring together maintenance managers and suppliers or service providers;
• be open to the entire Mobility Work community.

Improve communication within your factory

The establishment of maintenance communities through a community CMMS contributes to considerably improving the communication within the maintenance department but also of the factory as a whole, between different services (production, purchasing,...). This thus makes it possible to avoid repair delays or repeated replacements of the same part. But it is also a factor in reducing incidents, which are often due to a lack of communication leading to difficulties in collaborating or obtaining validations between different departments.

With Mobility Work, information is centralized in a tool common to all employees involved in maintenance management directly or indirectly, and easily accessible for all.

Communicate easily with your suppliers thanks to Mobility Work Hub

Mobility Work Hub is a supplier platform integrated into the Community CMMS. It brings together, within a common base, a set of products and services offered by the suppliers who are members of the Mobility Work network, and all the documentation that accompanies them (safety instructions, technical documentation).

This catalog is accessible to all users of the platform, and allows them to have a wide choice of products, which means more possibilities to meet all their needs, even the most specific ones. It represents an asset in the fight against machine obsolescence, because it is regularly updated and integrates professionals who know how to adapt to current maintenance challenges.

In addition, this platform allows its users to easily communicate with the suppliers they work with, in particular through chat and email functions. They can thus, in real time, ask them questions or ask them for additional information or advice for optimal machine maintenance. They can also provide feedback on products, in order to improve the design of equipment in the context of a lasting and constructive customer/supplier relationship.

By promoting communication between partners, the maintenance communities encourage a relationship of professional support that favors the efficiency and relevance of all maintenance management, from the most common intervention to the overall strategy.

Share your experiences with maintenance communities

La Community CMMS Mobility Work offers the possibility to all professionals, through maintenance communities, to share their experiences, whether they are global strategic reflections or difficulties concerning a particular machine.

The configuration functions allow, for example, to put the equipment in public in the application, with a level of confidentiality set by the user and anonymized data. In return, the user can consult the maintenance history of equivalent equipment and thus benefit from the feedback of the entire community.

With more than one million pieces of equipment registered to date, and nearly seven million hours of maintenance, this collective database represents considerable knowledge that offers each user resources to optimize the maintenance of their machines.

Humans remain the central player in industrial maintenance in most factories. Any technological advance must therefore be at the service of its activity, gain its support and improve the quality of its work. Les maintenance communities are, in this sense, a major asset, as they facilitate communication and information sharing between all those involved, whether they operate within the factory or as business partners. They thus solve one of the main obstacles to the smooth and optimal management of industrial maintenance.