CMMS: Mobility Work at Peugeot Japy Technologies

New-generation CMMS (computer-aided maintenance management) software now gives companies and industries that adopt them the opportunity to optimize the organization of their teams in the field. These are now mobile, intuitive and easier to use tools that allow maintenance technicians to gain autonomy. Mobility Work CMMS is the first collaborative mobile application, built on the model of social networks. It promotes communication between maintenance professionals and also with other company departments (purchasing, production, service providers, R&D, etc.).

This solution resulting from Industry 4.0, a total break with conventional tools, may, for some companies, raise the question of mastering technological tools: how will the most advanced generations understand the tool? Is the deployment of a digital solution generally well experienced by teams? Can technology like Mobility Work be adopted by everyone? Pascal Giuliani, maintenance technician at Peugeot Japy Technologies, a subsidiary specializing in the machining of the material processing specialist Farinia Group, provides us with some answers.

Mobility Work: “Can you introduce yourself in a few words?

My name is Pascal Giuliani, I am 58 years old and I have been working for about 20 years in the Peugeot Japy Technologies factory in Valentigney (25). I work as a maintenance technician, which means I repair and maintain machine tools.

Our factory, which specializes in the manufacture of automotive components, is divided into three major profit centers: General Motors, Bosch and PSA, to which I am attached.

How did you hear about Mobility Work?

I discovered Mobility Work when the factory was taken over by Farinia Group, in April 2018. Our situation was then quite complicated, and to help the factory recover, the CEO of the group, Mr. Frédéric Guinot, wanted to implement the solution here. He then explained to us how this software works, which he had already wanted to be deployed in several of his companies.

How long has CMMS been in place?

The CMMS has been in place since May 2018. The factory situation was then quite critical: the industrial maintenance teams were overwhelmed and had to deal with a large number of malfunctions. At the time, we used another maintenance software to organize our working days, before Mobility Work was deployed and became a natural necessity.

Anthony Blanchard, industrial maintenance expert at Mobility Work, came to our factory and accompanied us in our deployment. He was available to answer our questions and help us get familiar with CMMS. We have also appointed an internal contact person responsible for the deployment of Mobility Work who is always very available to answer any of our questions and to guide us in case of difficulty.

How did you experience deploying Mobility Work?

I admit that, not being passionate about computers at the beginning, I was particularly doubtful. I am not a fan of new technologies and had some reservations, before realizing that it was becoming essential. This is where I got the basics.

Regarding the Mobility Work application, it was certainly the fear of the unknown that was an obstacle, but it was only a short phase. I think that everything went very well, and although I certainly still have things to learn, this industrial maintenance management tool is an integral part of my working day. As soon as the teams understand that such a new generation CMMS is a help and does not in any way generate excess work, everything can only go well.

At Peugeot Japy Technologies, we are fortunate to have a real maintenance consultant in our teams. Whenever I need help, I turn to him and I can unblock situations.

How was the arrival of technology perceived?

At first I shared some concerns with my superiors, but they quickly reassured me that everything was easy to learn if you showed good will. I am one of the old timers in the factory, so everyone else was used to using their smartphones and had no particular technical difficulties. Although I was able to see this as a barrier at first, I quickly changed my mind.

From what I observe on a daily basis, industrial maintenance teams fully accept theArrival of this technology : we can really talk about a successful integration. Moreover, the telephone is only a complement to Mobility Work, because Mobility Work is also accessible from a landline. The technician can therefore become familiar with the interface before moving to mobile, which is a real plus considering the freedom of movement it gives us.

What do you think are the advantages of Mobility Work?

The first advantage that is obvious is the saving of time! For example, when I encounter a failure on a machine and I want to know if there has already been a history of failures on machines related to the same problem, Mobility Work very simply allows me to review all the operations carried out. This helps me save time and avoid missing out on crucial information. By getting information in a few clicks, I can react more quickly in case of emergency.

I have undeniably felt a significant improvement in my daily life since CMMS was implemented. The important thing in our work is to help out as best and as quickly as possible: these two aspects have the same urgency. Obviously, anything that allows our team and the whole company to save time is an asset. The Mobility Work mobile application therefore perfectly meets the concrete needs of the field.

What is the feature that you use the most?

The news feed is a definite asset: when I arrive in the morning, I look for the tasks that have been completed, I check the work to be done, I follow the exchanges of information... So I also make a lot of use of the calendar. In addition, I find it very valuable to have the possibility to find the documents you may need in a few seconds (spares, plans, technical data sheets...).

I am of the opinion that CMMS has already integrated quite a few essential functionalities for an industrial maintenance professional. Of course, such a solution can always be improved, but not being particularly comfortable with technology, I find that the tool compiles everything I need.

Are you satisfied with the responsiveness of the Mobility Work teams?

As mentioned earlier, we have benefitted from thefield support from Anthony Blanchard, Mobility Work maintenance expert. He travels around the factory very regularly and makes himself available for every potential difficulty I encounter. He knew how to put all the teams at ease, and I find it nice to have someone human in front of you, who knows the field and the problems you encounter there. When you find yourself in front of such a pedagogue and attentive person, it reduces the initial difficulty in half.

As for the application itself, I appreciate having the Intercom bubble available for free. Support messages appear quite often: I was initially surprised to have such a tool at hand but I find it very useful.”

Thanks to Mr. Giuliani for his testimony! The words of our users are at the heart of our approach and helps us improve our products on a daily basis. To stay up to date with our news, follow us on LinkedIn, twitter and facebook.