CMMS training: an essential step?

Many software companies offer CMMS training sessions. You can also follow this type of course within training organizations. The offer is so abundant that one might think that it is essential to train in order to be able to use a CMMS software correctly.

But is that really the case? All the computer-aided maintenance management solutions Do they require a training maintenance managers and teams? The issue is not unimportant, as it has financial and human consequences.

To answer it, it is necessary to distinguish between the different types of GMAO currently available on the market and understand why a large part of them require specific training.

Traditional CMMS and team training

The characteristics of CMMS solutions Traditional techniques generally require the use of substantial training by the teams dedicated to using them.

What is a CMMS software?

A software for managing the computer-aided maintenance is a computer program created to manage and optimize the maintenance of machinery and equipment in a factory. It generally offers the following functions:

• management and monitoring of maintenance interventions;
• management of spare parts stocks;
• equipment management (location, inventory, etc.);
• organization of the safety of installations before maintenance interventions;
• management of maintenance personnel and planning;
• key performance indicators.

In general, this type of software therefore makes it possible to:

• better manage maintenance costs;
• set up a maintenance strategy (corrective, preventive, predictive) based on a thorough analysis of the needs and shortcomings of the factory.

Find an analytics tool in Mobility Work CMMS to analyze all your maintenance data and adapt your strategy

What are the advantages of a traditional CMMS?

The appearance of these software represented a major advance in maintenance management, because they have often replaced “artisanal” management using a spreadsheet such as Excel or even paper documents. The adoption of a CMMS solution is supposed to allow a business to obtain:

• better cost control, thanks to the planning of maintenance operations, which in particular facilitates the forecasting and forecasting of future expenses;
• better traceability, by simplifying and securing the recording and consultation of interventions;
• better productivity, in particular by reducing periods of machine inactivity.

The essential training of operators in traditional CMMS

However, these programs have major drawbacks to use, in particular due to their design which does not sufficiently integrate the user experience. Heavy to configure, difficult to understand and use, they require companies that adopt them to use long and expensive training courses for their maintenance teams.

One training at the GMAO allows users and administrators to understand and use the system efficiently. It is necessary for integration and contributes to increasing the adoption rate by teams by teaching them best practices for use.

The adoption rate, in fact, is nothing short of a rock for this type of GMAO. Since any organizational change within a company is likely to generate reluctance, it must be quickly useful and effective in the eyes of the employees it concerns.

In the case of GMAO traditional, the obligation to follow a long and tedious training course before being able to use the new tool as well as its lack of ergonomics in practice generally gives rise to a negative assumption and then a reluctance to be fully involved in its appropriation. This is all the more true since it is always the user who must adapt to this tool, including when it evolves (and sometimes requires new training).

Next-generation CMMS, an intuitive solution

In recent years, new software for GMAO of which Mobility Work is spearheading. While, like their predecessors, they are intended to facilitate maintenance management, they differ from it in many ways.

The new approach to CMMS 4.0

The main innovation of Mobility Work is that it is designed on the model of the applications we use on a daily basis on our smartphones and tablets. This particularity considerably changes the approach of The CMMS tool by managers and maintenance teams. Its use is in fact very intuitive and does not require specific skills or knowledge, thanks to an ergonomics designed to make the application accessible to all.

An efficient CMMS without training

The ease of use of Mobility Work is of major interest: none training is not required. Thus, when a factory chooses to adopt the application for maintenance management, teams can use it after a quick presentation of the tool by the support department. They then appropriate the functions that are useful to them by themselves, just like the user of an everyday application.

“Unlike many professional software, and in particular traditional CMMS, Mobility Work is easy to set up. Laurent Lefebvre thus took about three months to deploy the solution and to make it fully functional for his maintenance department, but specifies that “for an average user, getting started is done in 10 minutes.” Geoffroy Topart “immediately saw the value of the tool”. Users at CMD easily adapted to the new tool.”

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In addition, this accessibility makes it possible to gain the support of teams, which is a major challenge in any organizational change within a company. Where the traditional software of GMAO tend to put off maintenance operators to whom they often bring more constraints than benefits, Mobility Work facilitates their tasks from the first days of use, which encourages them to make full use of the application.

Mobility Work CMMS is built around a community of users, who exchange and follow the activity of their factory thanks to the news feed

An application at the service of its users

While traditional software requires its users to adapt to its operation, a GMAO of a new generation like Mobility Work adapts to them to be entirely at their service. This takes the form of very regular updates of the application, based on customer feedback, in order to better meet their needs. In a way, it is the users who train their GMAO, not the other way around.

This also results in a community functioning : all users of the application have access to different communities, whether it is their factory, their industrial group or the global Mobility Work community. They can thus share experiences and quickly find relevant answers from other maintenance professionals to the questions they have.

La training in a new software of GMAO has long been indispensable due to the cumbersome and complex nature of existing solutions. But the GMAO 4.0 by Mobility Work frees companies from this investment in time and money, by offering an application that is both powerful and designed to be quickly and easily functional for all its users.